Tuesday, 20 April 2010
JOBNEWS
All right. Second week on normal service run. Now I see that there are only few things what depending on me regarding to a good customer service. Most of the mistakes coming from our shit system: MICROS. Such a basura program... makes it sometimes very difficult to work. Like yesterday at lunchtime. All the tills fucked up. Today I had to take care of 50 people. We talked about it with my colleague... the sections for one waiter are too big. Receptionists and managers are helping out. Lunch is very busy - and it supposed to be more busy on Thursday and Friday! Shitty things happening every day: food comes out late, running out of wine, 10 min break instead of an hour. Funny... but not forever. 95% of our customers are the english business people. Some of them are really rude and I would just break their neck. Idiots. Whatever... yesterday I bought new tires for the bike. 1/2 inch thinner, easier to go. I also bought a mask. I look like a bandit, but very useful. So lets see how things will develop with this job. Bye for now.